Shipping

SHIPPING

• We’ve acquired the help of Angkas Riders to deliver your packages. 
• We are working towards sustainability and want to be efficient in our deliveries to save fuel. We group your orders by area and it should arrive within 3-5 business days from the date you ordered on LOOPY. 

• We've recently changed our courier partner from LBC to PAYO. You will receive a text message from PAYO once your package is ready to be picked up.
• You will also receive your tracking details via text, and you can track your orders below.
• Orders outside Metro Manila should arrive within 7-10 business days from the processing date.

If you have any PAYO related concerns, please contact their Customer Support Team directly. Please see contact details below:

Smart: 0949-994-7886
Globe1: 0917-706-4831
Globe2: 0977-841-8574
FB: https://m.me/Payoasia
Email: buyersupport@payo.asia

Shipping Fees
Shipping fees for non-subscription orders are based on weight and area. 
Fees start at the ff. rates for orders up to 3 kilos:

• Php 150 for Metro Manila
• Php 245 for Luzon
• Php 245 for Visayas and Mindanao

Fees will be added for items heavier than 3 kilos or outside the coverage areas of the couriers.  All rates include insurance and taxes.